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Privacy Policy

Effective: 1 May 2025

1. Data Collection

We collect only necessary information for tax compliance services:

  • Personal Identification: Full name, KRA PIN, National ID/passport copies
  • Financial Information: Payslips, bank statements, business registration documents
  • Contact Details: Email, phone number, physical address

2. Legal Basis for Processing

Under Kenya's Data Protection Act (2019), we process data based on:

  • Contractual necessity for tax filing services
  • Legal obligations under Tax Procedures Act (2015)
  • Explicit consent for marketing communications

3. Data Protection Measures

  • 256-bit SSL encryption for all data transmissions
  • Regular penetration testing of our systems
  • Two-factor authentication for staff access
  • Data retention limited to 7 years as required by KRA regulations

4. Third-Party Disclosures

We only share information with:

  • Kenya Revenue Authority (KRA) via secure iTax API
  • Licensed payment processors (M-Pesa, PayPal)
  • Government agencies under court order (via proper legal channels)

5. Your Rights

Under Data Protection Act 2019, you may:

  • Request access to your personal data
  • Rectify inaccurate information
  • Withdraw consent for non-essential processing
  • Request deletion after legal retention period

6. Breach Notification

We will notify both the Data Commissioner and affected users within 72 hours of any confirmed data breach impacting personal information.

7. Policy Updates

Changes will be posted 30 days prior to taking effect. Continued use constitutes acceptance of revised terms.

8. Contact Information

Admin:
Email: admin@jambotax.co.ke
Phone: +254 769 829 304 (Mon-Fri 9AM-5PM EAT)

Sera ya Faragha

Imesasishwa: 1 Mei 2025

1. Ukusanyaji wa Data

Tunakusanya tu taarifa muhimu kwa huduma za kufuata sheria za kodi:

  • Utambulisho wa Kibinafsi: Jina kamili, PIN ya KRA, nakala za Kitambulisho cha Taifa/pasipoti
  • Taarifa za Kifedha: Malipo ya mshahara, taarifa za benki, nyaraka za usajili wa biashara
  • Maelezo ya Mawasiliano: Barua pepe, nambari ya simu, anwani ya makazi

2. Msingi wa Kisheria wa Kuchakata Data

Chini ya Sheria ya Ulinzi wa Data ya Kenya (2019), tunachakata data kwa misingi ya:

  • Hitaji la mkataba kwa huduma za kufungua faili za kodi
  • Wajibu wa kisheria chini ya Sheria ya Taratibu za Kodi (2015)
  • Idhini ya wazi kwa mawasiliano ya masoko

3. Hatua za Ulinzi wa Data

  • Usimbaji wa SSL wa 256-bit kwa maambukizi yote ya data
  • Upimaji wa mara kwa mara wa mifumo yetu
  • Uthibitishaji wa vipengele viwili kwa ufikiaji wa wafanyakazi
  • Uhifadhi wa data kwa miaka 7 kama inavyotakiwa na kanuni za KRA

4. Ufunuo kwa Watu wa Tatu

Tunashiriki taarifa tu na:

  • Mamlaka ya Mapato ya Kenya (KRA) kupitia API salama ya iTax
  • Wasindikaji wa malipo walioidhinishwa (M-Pesa, PayPal)
  • Wakala wa serikali chini ya amri ya mahakama (kupitia njia sahihi za kisheria)

5. Haki Zako

Chini ya Sheria ya Ulinzi wa Data ya 2019, unaweza:

  • Kuomba ufikiaji wa data yako ya kibinafsi
  • Kurekebisha taarifa zisizo sahihi
  • Kutoa idhini kwa uchakataji usio wa lazima
  • Kuomba kufutwa baada ya kipindi cha uhifadhi wa kisheria

6. Taarifa ya Uvunjaji

Tutaarifu Kamishna wa Data na watumiaji walioathirika ndani ya saa 72 za uvunjaji wowote wa data uliothibitishwa unaoathiri taarifa za kibinafsi.

7. Sasisho la Sera

Mabadiliko yatatangazwa siku 30 kabla ya kuanza kutumika. Kuendelea kutumia kunamaanisha kukubaliana na masharti yaliyorekebishwa.

8. Maelezo ya Mawasiliano

Afisa Mkuu:
Barua pepe: admin@jambotax.co.ke
Simu: +254 769 829 304 (Jumatatu-Ijumaa 9AM-5PM EAT)